Hello, how can we help you?
Frequently asked questions
Our shop in Kaatsheuvel is open on:
Monday: closed
Tuesday: by appointment
Wednesday: 10.00 – 18.00
Thursday: 10:00 – 21:00
Friday: 10.00 – 18.00
Saturday: 10.00 – 14.00
Sunday: closed
No, you don’t need a licence or permission to visit our shop in Kaatsheuvel. Everyone is welcome, whether you’re new to shooting or hunting, have been involved for some time, are interested in air guns and the outdoors, or simply want to have a look around. The coffee’s ready!
Yes! We regularly run promotions, bundle deals and have items on sale. You can find some of our promotions in the Sale-category of the online shop.
Follow us on social media to stay up to date with our latest promotions and offers!
In the Netherlands, you do not need a firearms licence or permit to purchase or own a standard air gun, such as an air rifle. However, you must Aged 18 or over and be able to provide proof of identity at the time of purchase.
At Barrel & Boar, you’ll find various types of air guns, air rifles and air pistols. Our range changes regularly and comprises various models and designs.
So do take a look at the current collection air guns Visit our online shop or pop into our shop in Kaatsheuvel for personalised advice.
Shop air rifle/rifle & Air pistol →
When purchasing a air gun or air rifle We will check your ID to verify, amongst other things, your age and identity. In doing so, we will only process the data necessary for checking and processing your purchase.
When purchasing an air gun or air rifle online, we ask you to email us a photo of your ID. We can then process and dispatch your order.
You are not allowed to carry an air gun or air rifle on the street without good reason. If you have a is carrying an air rifle or other air gun, it must be unloaded and properly packed, for example in a bag, suitcase or case.
Shop storage & transport →
Make sure that the weapon, whilst being transported, not immediately available for use is.
Yes, when purchasing ammunition, we must check whether you are authorised to buy the ammunition in question. Therefore, please always bring your valid fishing licence or hunting licence with you to the shop. A photo or copy of your leave certificate is not sufficient for this.
No, it is not possible to have ammunition delivered. Ammunition can only be collected from our shop upon presentation of a valid leave or hunting licence.
That is possible in many cases. Not all the ammunition we can supply is always in stock in our online shop.
Please contact us with your requirements make, model and calibre. We can then see if we can order the ammunition from our supplier. Please bear in mind that the Delivery times may vary depending on the product and supplier.
Can you recommend a specific product, brand or model? cannot be found on our website, or is it temporarily out of stock? Please feel free to get in touch with us. We’d be happy to check for you whether we can order the product from one of our suppliers.
Yes, it is possible to leave your weapon in storage at Barrel & Boar. This is only possible if, at that time, there is sufficient storage space available. Please therefore always contact us by telephone in advance to check whether there is space available.
The storage charges amount to €12.50 per weapon per month, plus €35 administration fee. You pay these fees when you collect your weapon.
In many cases, we can help you with repair or maintenance on your weapon.
Please get in touch with us or pop into our shop. We’ll first take a look at the problem and assess what’s needed. The cost is depending on the work involved, the parts required and the time needed.
Yes, we can help you with the cleaning and maintenance of your weapon.
Please get in touch with us or pop into our shop to discuss what’s required. The cost depends on the work involved.
Of course, you can also clean and maintain your weapon yourself. Take a look at our cleaning and maintenance products Visit the online shop and get started! View the range →
Yes, at Barrel & Boar you’ll regularly find second-hand weapons (used) on our website and in-store.
Would you like to sell a second-hand firearm? We can arrange consignment on an individual basis. In doing so, we look at factors such as the type of weapon and its condition. Purchases and trade-ins may be possible by arrangement in the case of special and conventional weapons.
Please get in touch with us, and we’ll discuss the options together.
Yes, we have a range of products aimed at personal safety, self-reliance and protection.
Should you have a technical problem with your Shotkam, please contact Shotkam's Support Team directly: [email protected]. Barrel and Boar is a Repair Station for Shotkam only for customers who have purchased the Shotkam from Barrel and Boar. If we cannot fix the problem, you can take the following steps:
Step 1
Send email stating what the problem is, then Shotkam will email you instructions on how to solve the problem.
Step 2
If the same problem persists, the Shotkam should be sent to Shotkam. You can do this through your local post office.
RETURN INSTRUCTION
- Send by Post.co.uk, a customs form will automatically follow via this site.
https://www.postnl.nl/versturen/pakket-versturen/pakket-buitenland/ - Specify value under €10.
- No battery/battery specified
- Just send the shot comb with the lens caps, with some bubble plastic around it in
box - Do not send parts or case
- Enclose Shotkam's Return Authorisation Form
- Customs form 1x in the package, 1x on the outside
- Address sender on the outside and address of Shotkam:
ShotCam DG-UW
6590 E Rogers Circle
Boca Raton, Florida 33487
United States
+1 561 961 0032
Ordering and shipping
Orders from €99 are delivered free of charge in the Netherlands and Belgium. Below this amount, standard shipping costs of € 5 are charged. We maintain delivery times of 2 to 4 working days (Tuesday - Saturday).
After ordering, we will send you a confirmation. We will also keep you informed when your parcel is dispatched. Via the track & trace code you can follow every new status so you know exactly when to expect your order.
Have you placed an order but not received a confirmation?
If so, please check your Account first. If you see the order there, it has been placed successfully. If you have not received a confirmation 45 minutes after placing an order and do not see this in your account, please contact Customer Service. And don't worry: if you have been charged, we will refund you automatically.
From our online shop to your door
Delivered quickly and carefully.
Payment methods
It is possible to pay for your items in the Webshop with:
- iDEAL (ABN AMRO, ASN Bank, bunq, Friesland Bank, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank, Van Lanschot Bankiers)
- ING HomePay
- Bancontact (Mister Cash)
- KBC
- PayPal
All payment methods are free of surcharges and all payments are made within a secure payment environment.
In our shop, you can pay by debit card or in cash.
Want to return something? No problem.
Find out how to return your order easily.
Return
You can return an item within 14 days You may return the item provided it meets our returns policy. The product must be in the same condition as when you received it, including the price tag and any other labels.
You are responsible for the cost of the return delivery. We ask that you reuse the original packaging wherever possible.
Do you have an account? If so, please create a ticket via My tickets. Don’t have an account? If so, please send an email to [email protected] with you order number and the reason for the return.
Return address:
Barrel and Boar
Rue de France 10
5171 PR Kaatsheuvel
Netherlands
Once we have received your return, we will process your refund. You can expect the amount within two weeks will be refunded.
What should I do if my item is faulty or damaged?
Has your order arrived damaged, or is an item not working properly? If so, please contact us as soon as possible.
Do you have an account? If so, go to My tickets and create a ticket. Don’t have an account? Then send an email to [email protected] with you order number in the subject line.
Has an item been damaged during transit? If so, we’ll work with you to explore the options for a suitable solution.
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